Photo: Jason Edwards 972332/51C CrRM / The Image Bank Unreleased / Getty Images
An American Airlines passenger was restrained after attempting to enter the cockpit on Flight 950 from São Paulo, Brazil, to New York City on Thursday (April 24). The incident occurred in the first-class cabin just before takeoff, causing a significant delay.
The female passenger, upset over the delayed departure, confronted the flight crew and tried to enter the cockpit. Video footage shows her being restrained and knocked to the floor by airline staff. Another passenger also became involved, shouting at the woman, which escalated the situation further.
The flight, a Boeing 787-9 Dreamliner, returned to the gate due to the security issue. Both passengers were removed by law enforcement, and the flight eventually departed over two hours later. American Airlines emphasized that "the safety and security of our customers and team members is our top priority" in a statement to Simple Flying.
The incident highlights ongoing concerns about unruly behavior on flights and the importance of cockpit security. The cockpit door was open during taxiing, a practice allowed for communication with ground staff, but it became a focal point in this altercation.